At the point of booking we will require your credit card details. A deposit equivalent to the 50% of your stay will be charged to this card, on completion of this transaction your confirmation will be sent out to you either by post or email. This deposit is non-refundable, however should you wish to cancel, and provided you have given 1 week notice for our low and mid seasons, the deposit will be kept for a 6 month period to allow you to re-book at a later date. High Season bookings will also have to pay the remaining balance of the full stay 2 weeks prior arrival date. This will also be the last time the customer can cancel the reservation and be able to re-book. Should a cancellation be made less than the 1 or 2 week periods prior to you arrival date, no re-booking will be permitted.
We respectfully remind guests that a reservation constitutes a contract between themselves and the Hotel. Any reservation or part thereof cancelled within the 1 or 2 weeks policy will be charged for.
Low & Mid season - 1 week prior to the first night of your stay
High season - 2 weeks prior to the first night of your stay
Christmas and New Year - 4 weeks prior to the first night of your stay